Booking Confirmation:
• All bookings are subject to availability and are considered confirmed upon receipt of payment and a confirmation email sent to the customer.
Service Description:
• Our Meet and Assist services encompass airport or location pick-up, assistance with baggage, and guidance through airport procedures.
• Additional services beyond the basic assistance are available at an extra cost. For details, please inquire.
Customer Responsibility:
• Customers must provide accurate and up-to-date information, including flight details and contact information.
• Timely presence at the designated meeting point is crucial. The Company will not be held responsible for missed services due to customer delays.
Liability:
• The Company is not liable for losses, damages, injuries, or delays arising from circumstances beyond our control, including weather conditions or airport regulations.
• The Company's liability is limited to the cost of the booked service.
Customer Conduct:
• Customers are expected to maintain respectful and courteous behaviour towards Company representatives and fellow travellers.
• The Company reserves the right to refuse service to customers displaying disruptive or inappropriate behaviour.
Contact Information:
Your feedback is valuable. If you believe JAF International has not adhered to this Statement, please contact us at info@jafinternational.co.uk.
We will promptly address your concerns.
By using our services, you consent to the data practices described in this statement.
• Cancellations made 48 hours prior to the scheduled service will result in a full refund.
• No refunds will be provided for cancellations made less than 48 hours prior to the scheduled service.
• Any changes to booking details, such as flight information or meeting point, must be communicated to JAF International at least 12 hours before the scheduled service.
• JAF International reserves the right to modify the booking schedule due to unforeseen circumstances such as flight delays or cancellations.
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